Terms of Service

Last updated: 6/08/2026

These Terms of Service ("Terms") govern your access to and use of our website,  (the "Site"), and any products or services purchased through it (collectively, the "Services"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. General Conditions

• We reserve the right to refuse service to anyone, for any reason, at any time.
• You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks; payment information is always encrypted during transfer.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

2. Accuracy of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. Material on this Site is provided for general information only and should not be relied upon without consulting more current sources. Any reliance on the material on this Site is at your own risk.

3. Products & Services

• Certain products or services may be available exclusively online through the Site and may have limited quantities. We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction.
• We reserve the right, at any time, to limit quantities, discontinue a product, or refuse any order.
• Product descriptions and pricing are subject to change without notice.
• We do our best to display product colors, images, and details as accurately as possible, but we cannot guarantee your device's display will be accurate.

Health & Wellness Disclaimer

MediSup sells health and wellness-related products. These products, and any statements about them, have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. Our products are not a substitute for professional medical advice. Please consult a physician or qualified healthcare provider before using any product, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Assumption of Risk & Allergen Acknowledgment

By purchasing any product from MediSup, you acknowledge and agree that:

• It is your sole responsibility to review the product label, ingredient list, and any allergen information before use.
• You will consult a physician or qualified healthcare provider prior to use if you have any known allergies, sensitivities, medical conditions, or are taking any medication, prescription or otherwise.
• MediSup relies on information provided by our manufacturers and fulfillment partners regarding ingredients and allergens, and while we make reasonable efforts to display this information accurately, we do not guarantee that any product is free of allergens, cross-contamination, or manufacturing variance.
• You assume all risk associated with the use or misuse of any product purchased through our Site, including any allergic reaction, adverse reaction, or interaction with other medications or supplements.
• MediSup, its officers, directors, employees, and affiliates shall not be liable for any injury, illness, allergic reaction, or adverse health event resulting from the use, misuse, or consumption of any product purchased through the Site, except where such liability cannot be excluded under applicable law.

If you experience an adverse reaction to any product, discontinue use immediately and seek appropriate medical attention. 

4. Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site.

5. Third-Party Links

Certain content and services available via our Site may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or bear liability for any third-party materials, products, or services.

6. Prohibited Uses

You are prohibited from using the Site or its content:

• For any unlawful purpose.
• To solicit others to perform or participate in unlawful acts.
• To violate any applicable laws or regulations.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
• To submit false or misleading information.
• To upload or transmit viruses or any other malicious code.
• To collect or track the personal information of others.
• To spam, phish, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Site.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

7. Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable. The Service and all products delivered through it are provided "as is" and "as available" without any representation or warranties, express or implied.

In no case shall MediSup, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Liability Cap. To the maximum extent permitted by applicable law, MediSup's total cumulative liability to you for any and all claims arising out of or relating to your use of the Service or any product purchased through the Site shall not exceed the total amount you paid to MediSup for the specific product giving rise to the claim in the six (6) months preceding the event giving rise to liability. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless MediSup and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

9. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

• Agreement to Arbitrate. You and MediSup agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or any product purchased through the Site.
• Class Action Waiver. You and MediSup agree that any arbitration or proceeding shall be conducted on an individual basis only, and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
• Arbitration Rules. Arbitration shall be conducted by a mutually agreed-upon arbitration provider (e.g., the American Arbitration Association) under its applicable consumer arbitration rules, in County/State, unless you and MediSup agree otherwise.
• Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to info@medisup.store with the subject line "Arbitration Opt-Out," including your name and order number.
• Severability of This Section. If the class action waiver is found unenforceable, then the entirety of this arbitration section shall be null and void, and the dispute shall be resolved in the courts identified in Section 13 (Governing Law).

Note: Arbitration clauses and class action waivers are not enforceable in all circumstances or jurisdictions. Confirm enforceability with a licensed attorney in your state before relying on this section.

10. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed, with the remaining provisions remaining in full force and effect.

11. Termination

These Terms are effective unless and until terminated by either you or us. We reserve the right to terminate these Terms at any time without notice if you fail to comply with any term or provision.

12. Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on this Site (including our Privacy Policy and Refund Policy), constitute the entire agreement between you and us.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of United States, without regard to its conflict of law provisions.

14. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site. It is your responsibility to check this page periodically for changes. Continued use of the Site following any changes constitutes acceptance of those changes.

15. Contact Information

Questions about these Terms of Service should be sent to us at:

MediSup info@medisup.store